The service providers are: AETHRA an Italian private Company specialised in the production of dedicated hard and software such as teleconferencing and tele-medicine devices. TRAINET a Company belonging to the Italian Telecom, specialised in distant learning programs Pool-strategies-Copilote, a French Company operating as management consultants and service providers to local authorities. The steps followed by the implementation process could be summed up as follows: a) the identification of the largest array of telematic services potentially useful in a given situation, avoiding as much as possible a hard technological approach together with the assumption to know forehand the real needs of the islanders and their degree of acceptance for the new services to be provided. b) the identification of the services considered as a priority by the potential users. c) the selection of those services which could be implemented if sufficient resources in terms of time, human skills and economic means would be made available. d) finally the selection of those services which, given the project’s and the local constraints, could actually be implemented, tested and brought to validation. |