Associated web-site: http://www.kentuckyoakstickets.org

Project Description

The overall Telework Europa (TWEURO) objective is to support the Telematics Applications Programme (TAP) by providing electronic information and advice services for both concertation and dissemination functions amongst TAP projects, and dissemination functions to external audiences. Such support is designed to promote the implementation and development of telematics widely throughout Europe. In addition to targeting TAP projects, extensive efforts have been made to focus upon the commercial and especially, though not exclusively, small business sector. This has been done by providing electronic support and information services based initially on existing systems and services mainly in a Compuserve environment. This was supplemented shortly afterwards by a fully developed WWW and Internet platform.

TWEURO’s support services consist of appropriately structured electronic media, based upon experienced and careful human mediation, and targeted at three main user groups: TAP projects themselves, TAP projects’ validation sites, and the external users of these sites as well as potential users of telematic tools more generally. The aim is to rectify the current situation in which these groups are often faced with a surfeit of inappropriate, unstructured and unmediated information and advice, so that they often find it difficult to implement telematics applications and thereby miss the benefits these can bring.

At present TWEURO is offering the following services:

• both public and private mediated electronic fora
• human-mediated help-desk and advice services
• tools and software: provision and assistance with use
• collecting and mediated feedback on Commission services and programmes
• information as part of Tweuro’s first-stop-shop policy, including libraries and newsletters
• training modules and both on-line and off-line support in telematics training
• a dedicated web-site for TURA (Telematics for Urban and Rural Areas) projects, providing a first-stop-shop dissemination platform of information about the 35 TURA projects, plus access to public deliverables
• a dedicated IADS (Integrated Applications for Digital sites) projects, providing information on 12 large scale projects and 10 studies and a dedicated web-fora (chat) service for these projects
• webcasting services to the European Commission and research projects: Tweuro pioneered these services by webcasting the February 1998 TAP Conference and Exhibition in Barcelona, since which many other events have been webcast including the February 1999 Conference launching the 5^th Framework Programme which took place in Essen, Germany. Webcasting enables everybody with an ordinary Internet connection to receive real time video and audio signals, including speakers’ overheads, and to send comments and questions direct to the event.

Project Officer

Tapio Rissanen
Tel:+32 2 296 4151
Fax:+32 2 299 3127
E-mail: tapio.rissanen@bxl.dg13.cec.be

Project Coordinator

Tele Danmark Consult A/S, Jeremy Millard
Tel:+45 86 28 64 55
Fax:+45 86 28 64 99
E-mail:jeremy@post4.tele.dk