ABSTRACT: General introduction mentioning the goals of the survey MUNICIPIA aims to establish and foster multilingual and interactive communication among local actors involved in urban development by utilising the potentials of information and communication technologies (ICT), particularly the WWW. The basic problem to overcome in fulfilling this task is to bridge the gap between the universe of the ICT-potentials and the minor degrees of usage or even awareness of these capabilities regarding urban planning and development processes. Thus MUNICIPIA should enable local actors to participate not only in traditionally accepted planning stages by just additionally using ICT and the Web; moreover actors should become activated and engaged in new ways of planning, including innovative ways of decision making about the structures and socio-economic development of a city or region. In WP 1 the needs of "Key Local Actors" (KLA) were to be identified as well as a number of strategies that should allow appropriate usage of MUNICIPIA as a tool to meet those needs. In order to both study and enhance prevailing degrees of usage and awareness of applying WWW communication to urban planning and development KLAs had to be selected, contacted and interviewed. These interviews were carried out according to the methodological conception described in each of the individual partners reports. They are based on a jointly developed procedure along three principles: Contact a minimum number of three KLAs in that number of cities agreed upon in each country (Italy: 20, Austria and Spain 10, UK 4). Use a particular questionnaire designed to obtain information in a way that allows international comparison by analysis on excel spreadsheet. Establish communication with interviewees (KLAs) and further contact persons (local actors) to support MUNICIPIA. In the course of conducting the interviews the experiences drawn from this threefold procedure were basically and in general as follows: Although it was difficult to gather interviews in all the cities during the short period of time available, all the partners considered it necessary to go beyond the minimum number of interviews, and try to involve from the beginning more KLAs into the survey. This is to aim at both quantitatively and qualitatively highly reliable data. The questionnaire itself was first drafted in a way to match our objective to be able to ask a wide variety of relevant questions and at the same time to structure this information as to provide standardized and quantitatively comprehensive analysis. This turned out to become too time consuming, thus it was decided to continue in a two-steps approach. Interviewing is continued by using a short guideline producing qualitative information. This result became extended and completed in using further quantitative data collecting by both written questionnaires on paper and in electronic form. Regarding contacts to additional actors responses were extremely positive. At the end of this experience we have obtained the information useful both for the start of WP2 and for the technical approach of the task 2.2, advancing in this way a part of the next work. The choice to increase the survey made possible to learn and to analyse needs and strategies of KLAs in a deeper way, and this didn't absorb too much efforts but produced many additional and relevant information. |